HR & Management

Advantages of Hiring First Generation American Workers

With the increase of immigration into the United States comes the increase in the children of this generation....

Excerpt from Internet Your Way to a New Job, How to Apply for Jobs Online

There isn't any room for guesswork in applying for jobs online. It's really simple. Follow the instructions...

Negatalkers: People at Work Who Drain You

Are you bullish on negative news or positive news in the workplace? Do you stand by as an energy thief...

New Managers Must Learn Assertiveness

In another installment from the True Story files, Joanne was listening to a manager from another department...

Strengthen your business by redefining, during recession

Through every recession, business has had to redefine itself in order to come out on the other side....

Are You Prepared to Attract a Diverse Workforce?

When you are recruiting, you are dealing with people; not purchasing equipment or supplies. Dealing with...

Are You Prepared To Recruit the "Next" Generation?

Do you remember when the only body part that was pierced was women's ears? How do you develop, maintain...

Breaking The Myths About Networking

Networking is often a misunderstood concept. The development of a strong network requires making connections...

Clarity or Diversion?

Clarity or Diversion? Does your organization call meetings for strategy or diversion? If you ask many...

Climbing the Ladder of Success

Dear Joan: I am a senior writer and editor for a federal agency. Our communications group used to be...

Confronting Problem Employees

Dear Joan: Have you ever done an article on how management people hire someone who turns out to be a...

Dealing with Difficult Behavior

Conflict is inevitable in the workplace. However, that does not mean that we cannot work to prevent unproductive...

Dealing With Large Mistakes

Dear Joan: I am a business owner who has had an employee work for me for approximately three years. She...

Domestic Abuse

Dear Joan: Here's something I would like to see some feedback on. I'll try to be brief. We just went...

Employee Sniper

Dear Joan: I just read your response to Dealing with the Workplace Sniper and I think that was excellent...

For Successful Change, Rethink the Way You Think

If you've struggled getting people to embrace change, it's probably because the methods used to implement...

Here Are Ways Which Are Making Average Managers Into Outstanding Ones

Do you want to be the best manager around and earn the respect you deserve? Do you want to motivate your...

How Employees Disengage and Quit

If we make it a point to know why they quit, then why do we care about how they quit? A good question...

HR Role: Strategic Versus Employee Advocate?

Dear Joan: I am currently in my final year of my degree in Human Resource Management and strategy at...

Influence Vs. Authority

Dear Joan: I would like to ask what strategies you suggest for people in matrixed organizations; whose...

Levels of Decision Making in the Workplace

Every day at work we are faced with decisions to be made. Leaders are faced with many issues when making...

Management and Youth Soccer

Last spring was the big draft. You may have heard about it. No, I'm not referring to the NFL draft that...

Managers: 5 Reasons to Eliminate

Want to connect with the younger workers? Then its time to update your vocabulary. And the first phrase...

Managing Meetings - This Is How You Fail At Them

Become the manager who is a failure at managing meetings or do the opposite and become the expert... Meetings...

Managing Your Career Through Effective Social Networking

Social networking is now all of the rage. People of a certain generation were raised on MySpace and Face...

Mentoring Programs for Professional Service Firms

Creating Mentoring Relationships that Serve the Individual and the Firm It seems almost everyone can...

Now You Can Have Super Motivated Staff with these 8 Proven Tips

As a manager, one of the key skills is providing feedback on staff performance. How easy is it to give...

Open-Minded Listening Tips

Did you know that 70-75% of good communication involves being an interactive listener? But do you really...

Personal Rights Versus The Organizations' Standards

Dear Joan: We have several staff members that wear very strong perfume, which is causing others in the...

Propel Your Career By Becoming A Team Player

Team players are usually the people that are known for sacrifice, sharing, and hard work. Does this sound...

Q&A with Dr Lois Frankel

Q: I'm in my mid-50's and having a hard time finding a job. I've been to several interviews but was never...

Recognition at Pizza Hut

When Mike Rawlings became president and chief concept officer of Pizza Hut, he developed a three-part...

Retaining Gen Y Talent: 6 Key Tips On How Keep Your Millennial Employees From Leaving

To many employers, the Millennials (aka: Gen Y) entering our professional work environments are a mystery....

Rules of the Recognition Game

Recognition is a powerful tool that can make workplaces, on average, 15-25 percent more productive. Done...

Setting Company Goals

Dear Joan: I supervise a 63 person staff. How do I assist them in planning their goals for this year? Answer: Their...

Small Company

Dear Joan: We are a small company owned by my husband and myself. My husband has enabled an employee...

Successful Leaders Have Successful Networks

Networking - Why, How and Where? It's hard to be in business today, certainly in the professional services...

Taking Advantage of a Great Asset: Professional Associations

Membership and more importantly level of involvement in applicable professional associations is critical...

The "How To Be Likeable" Series. Ten Things You Can Do Today.

To a large measure, your likeability will lead to success or failure. It often trumps skill levels in...

The 7 Habits of Highly Effective Communicators

Communication isn't magic or luck. It's part of a skill package comprising lessons from the school of...

The Five Leadership Communication Commandments

Is success as simple as hanging the brooms and shovels where they're supposed to go? Is it finding out...

The Reality of Hiring Someone: It is Too Easy to Miss a Great Applicant

It is axiomatic that great employees help a company do great things. There is no "company" per se, only...

The World's Shortest Leadership Course

Even if you're just a clerk, you can become a leader. A wonderful leader. Here's how: Envision yourself...

Training

Dear Joan: I'm looking for information regarding how to train those people who are used to mentor new...

Valuing the Individual

Recently, I worked with a manager who wanted to build greater rapport with her team. I gave her an assignment....

Want to Hire Good Candidates? Do Your Homework!

Anyone making a hiring decision based on whether a candidate can fog a mirror is asking for trouble....

Want to Hire Winners? Create A Decathlon-Type Hiring Process

Amanda Lannert is a rarity in the sea of technology executives today. The president of Jellyvision, Inc.,...

What You Can Do Today To Become A Better Team Communicator

I'm often asked, "What can I do differently to improve my communication skills in the workplace?" Let's...

Why Should an HR Professional Think Like Marketer?

To increase the ROI of recruitment and retention. Why does HR need to think like a marketer, easy, marketers...

Workplace Values Must Be Valued – By All

When we go to work each day, each of us participates in a unique workplace community where we share common...